FAQ's

Registration

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    How do I register on www.tacfab.com?

    By clicking on Register on the top of the homepage, a new window will open where you will be asked for some details to set up your account.

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    Is registration mandatory to make a purchase?

    We recommend you to register in order to track your order and get all the necessary details related to your account. You also have the option of adding products to your cart and opting for Guest Checkout by entering your email address.

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    Forgot your password?

    Resetting a forgotten password is easy. Click on Login at the top of the page. A new page will open where a Forgot Password link will appear. Click on it to generate a new password that will be sent to your registered email address.

My Account

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    How do I login to www.tacfab.com?

    Click on Login at the top of the page. A new page will open and you will be asked to enter your email address and password.

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    What is My Account?

    My Account is where you can edit your account information, find details of your order history, learn about your Tacfab Cash Points balance and other information related to your account.

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    How can I get an invoice for my purchase?

    After your order has been confirmed, an invoice will be sent to the email address that you provided when making a purchase.

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    What does Add to WishList mean?

    This feature allows you to save products that you like. Whenever you login to your account, these products will appear for you to easily browse and buy.

Coupon Code Details

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    How do I use a Coupon Code?

    When checking out and proceeding to pay, you will be prompted to enter a Coupon Code to avail a discount on your purchase. Only one Coupon Code can be used per order.

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    Does a Coupon Code expire?

    Yes, every Coupon Code issued has a validity period beyond which it cannot be redeemed.

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    What are the Terms & Conditions that apply to a Coupon Code?

    A Coupon Code cannot be combined with any other promotional or discount offer. We do not process refunds for a Coupon Code. The validity of a Coupon Code cannot be extended under any circumstances. You may need to Login to your account to use some coupon codes.

Payment & Security

Shipping, Exchanges And Returns

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    How do I wash and care for my products?

    Most of the fabrics used for our products are delicate and need special care. This includes printed, embroidered and embellished fabrics. As a result, there may be slight variations in color, texture and finish. We recommend Dry Clean only to retain the overall quality of the fabric and avoid any damage.

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    Can the color of the fabric bleed?

    As we use industrial dyes for some of our products, there may be a possibility that the color of some fabrics may bleed. However, if you DryClean the product, there will be no bleeding of the fabric.

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    Do you stitch customized outfits?

    We do not offer customized tailoring but plan to introduce this service shortly.

Business Queries